Our Jermyn St store has re-opened. We are operating within social distancing and increased cleaning guidelines and this may lead to short queues at times. We look forward to welcoming you back to the store.
Our Customer Service team remain on hand, though are working remotely. They are able to answer any queries that you may have regarding your online orders. Our phone lines will remain operational for product information and other enquiries, however, we are unable to take any phone orders at present.
For customers who have sent us items for re-bristling or sharpening, please be advised that we will keep your items securely during this period whilst our store is closed. As soon as we are able to complete the re-bristling or sharpening we will advise you and let you know an estimated completion date. Thank you for your understanding at this time.
We are also happy to extend the duration of any gift card by 6 months during this period.
Thank you for your continued custom.
The TOBS team.